Notes on dispute resolution:
Here you can find the online platform of the EU Commission for the settlement of disputes: http://ec.europa.eu/consumers/odr/
Our e-mail address is firstname.lastname@example.org
We are neither willing nor required to participate in dispute resolution proceedings before a consumer mediation board.
vAudience assumes no liability for claims that arise from the fact that the Internet platform is temporarily unavailable for users, in particular due to maintenance work, provided that the total downtime does not exceed 1% of a year per calendar year and in cases of longer downtimes, neither intent there is still gross negligence.